Direct Billing to the Insurance Providers
On your behalf, Family First Urgent Care will verify your coverage either prior to or during your visit. After verification we will bill your insurance company on your behalf for the services we provide. Once we have heard back from your insurance providers, we will send you a detailed statement. This statement will explain the payments that we received and the remaining balance, if any.
You should also receive an Explanation of Benefits (EOB) from your insurance company. It will list the services provided at Family First, the amount that was billed, all payments made by your insurance providers and what is your responsibility to pay.